Mutual Aid & Assistance

When an ice storm takes down half your grid, it’s time to send the call out and get more crews on the lines. The extra crews make getting power back to homes and businesses easier, but organizing the aid can be a challenge. From building the roster to demobilization, Veoci takes the headaches out of mutual aid so you can ensure the return of services to your customers.

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Flexibility That Exceeds Expectations

Faster Crew Management for Faster Service Restoration

Faster Crew Management for Faster Service Restoration

Take a quick tally of the visiting linemen, what they’ll need during their stay, and assign them to work sites using Veoci Forms
Build digital, field-ready incident resolution and reimbursement forms so each crew has the tools they need to guarantee fast processes
Workflows make sure approvals are escalated to the right people and expedite payment for the visiting crews by implementing efficient digital processes
Before sending your crews, use Veoci to maintain situational awareness; ensure your utility can face the challenges ahead

“One of the great things I enjoyed about working with Veoci is when there was a capability that we were not sure that it could do, much more quickly than expected, the engineers made it happen. It's very real time and very supportive.”

Senior Director of Corporate Security and Resiliency

“Veoci provides us with a solution to manage and track critical information during emergency and non-emergency situations. The system provides information tracking, mapping and notifications in real time. The customer service and support have been excellent.”

Assistant Chief / Deputy Fire Marshal

“Having this has been incredible. It's done more than I imagined we'd be able to do. We keep finding ways to make it better and keep progressing forward."

Director of Emergency Management and Business Continuity Planning

“Once a change is mentioned they go right to it and update. They not only understand how the system works, they also understand higher education and emergency management.”

Director of Emergency Management

What Our Customers Are Saying

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From building the roster to demobilization, take the headaches out of mutual aid so you can ensure the return of services to your customers.

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