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Addison Shaw

Addison Shaw

Veoci

Watches vs Warnings: The Differences and How to Respond
Watches vs Warnings: The Differences and How to Respond

We’ve all seen a watch or a warning issued when severe weather hits. And, because we’ve seen these calls before, we assume we know what they mean. But have you ever stopped and thought about how forecasters and meteorologists come to their conclusions?

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Why Business Continuity Planning is More Important than Ever Before
Why Business Continuity Planning is More Important than Ever Before

Risks today are increasingly interconnected, and the future forecasts a tighter bond will form between them. And thanks to the modern world’s web of risks, businesses and organizations can never be sure which dominoes will fall when an incident kicks off. Preparation, through business continuity planning, is essential for any entity hoping to have a lasting impact.

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Practitioner’s Profile: How Lauren Mink Approaches EM for Higher Education
Practitioner’s Profile: How Lauren Mink Approaches EM for Higher Education

Lauren creates, shapes, and delivers critical crisis management solutions for Veoci’s higher education customers as a Solutions Engineer. With her years of experience as an emergency and continuity planner at both the county and university levels, she can continue making an impact on campuses across the country through this role.

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Limiting the Loss of Institutional Knowledge
Limiting the Loss of Institutional Knowledge

Oddly, this is where the issue we brought up earlier originates from. A significant portion of the workforce is aging, and their impending departures, coupled with their decades of experience in one role at an organization, create a new risk: the loss of institutional knowledge.

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Questions to Ask about the PG&E Public Safety Power Shutoff
Questions to Ask about the PG&E Public Safety Power Shutoff

Pacific Gas & Electric (PG&E), the California-based utility that provides service to almost two-thirds of the state, initiated a public safety power shutoff (PSPS) on October 9th to around 500,000-800,000 of its customers. Most of those customers reside in the northern part of the state in counties surrounding San Francisco and Sacramento. A lesser portion also resides around Los Angeles.

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ITDR Communications: Lessons from a Middleware Bug
ITDR Communications: Lessons from a Middleware Bug

Anyone with the will and skill could crack the bug, which spelled serious danger for MuleSoft’s users and those users’ customers. MuleSoft needed to patch the bug immediately. And they did, all while making their customers aware of an issue that could’ve flown under the radar.

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Practitioner’s Profile: Mark Demski's 30+ Years of Public Safety
Practitioner’s Profile: Mark Demski's 30+ Years of Public Safety

Here's an account of Mark’s career, the lessons he’s learned, and how he envisions the future of emergency management and response.

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Generator Safety Tips for Homeowners and Businesses
Generator Safety Tips for Homeowners and Businesses

Here are some tips for keeping you and others safe when a disaster or emergency forces you to power up your generator.

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Veoci’s Work with Remote Northern Ontario Airports Featured in Airport Improvement Magazine
Veoci’s Work with Remote Northern Ontario Airports Featured in Airport Improvement Magazine

In the September 2019 issue of Airport Improvement Magazine, an article details how 29 Northern Ontario airports digitized SMS (safety management system) with Veoci.

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How Vegetation Management Keeps the Grid Going
How Vegetation Management Keeps the Grid Going

Any possible outage instigators are always on the minds of utilities, too, and the reason for a handful of proactive programs, including vegetation management.

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The Hidden Benefits of Preventive Maintenance for Airports
The Hidden Benefits of Preventive Maintenance for Airports

Preventive maintenance can offer many long-term benefits to its practitioners. This methodology has a lot of application, with use cases in almost every industry. Anywhere where machines, equipment, tools, or assets need to be in good condition to get the job done, preventive maintenance should be the engine behind it all.

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Drones and Wildfires: How New Tech is Shaping Wildfire Response
Drones and Wildfires: How New Tech is Shaping Wildfire Response

Since being introduced to the market, drones have been used by enthusiasts around the world to gain all-new perspectives, including shots of wildfires, even at a risk to others.

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Inside an Activated EOC: Seeing Veoci in Action
Inside an Activated EOC: Seeing Veoci in Action

I’ve always wondered what it would be like to be front and center in an Emergency Operations Center (EOC). So when the opportunity presented itself, I accepted without hesitation. I’ve always found that experience is the best teacher.

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Predicting Hurricanes: What Do We Know Before Landfall?
Predicting Hurricanes: What Do We Know Before Landfall?

Five days before hitting the Florida panhandle, Hurricane Michael was nothing more than a slight disturbance making its way towards the Gulf of Mexico.Over the next five days, a historic hurricane developed in the gulf. Hurricane Michael soon swelled to become the fourth category 5 hurricane to make landfall in US history.

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Do You Know Your Town’s Evacuation Plan?
Do You Know Your Town’s Evacuation Plan?

We see that towns across the country demonstrate a clear need for evacuation plans from officials. What do these plans need to contain, and how can a town make sure the official plan is accessible?

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Getting the Most Out of Real-World Exercises
Getting the Most Out of Real-World Exercises

Exercising a BCP is rarely as simple as the online guides suggest. A business continuity manager has to jump through a lot of hoops to get that final, show-ready polish on a BCP. They’re often chasing buy-in from each corner of the organization and bugging business unit leads and department managers to test BCPs and record the outcomes. What can a business continuity manager do to encourage the heads in their organizations to actively participate and do their part in preparing for disruptions?

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How IT Outages Affect Businesses: Recognizing and Preventing Outages
How IT Outages Affect Businesses: Recognizing and Preventing Outages

How much damage can a business system outage cause? As is pretty clear these days, they happen often, and can have serious impact. Take, for example, Visa’s payment network outage. On June 1st, 2018, Visa’s payment system in Europe went down for nearly ten hours, halting many personal and bank transactions. The massive, complex nature of the system made it difficult to pinpoint the root cause of the outage, adding hours of downtime and many degrees of frustration for the company’s customers. After performing their root cause analysis, the company identified a “very rare partial failure” of a switch in one of their data centers as the cause of the outage.

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How Much Damage Do Disasters Cause?
How Much Damage Do Disasters Cause?

Hurricanes, wildfires, and tornadoes each leave distinct impacts on the regions they affect. This leaves one question: What are the most destructive natural disasters (of these types) in history? How much damage does each type of disaster cause, and what contributes to their destructive potential?

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Top 5 Takeaways from DRI 2019
Top 5 Takeaways from DRI 2019

If there was one very clear theme to this year’s DRI conference in Las Vegas, it was the importance of having a diverse community in the world of business continuity management (BCM). From the sessions to the talking points in the exhibit hall, it’s clear that the future of BCM depends on having a strong and diverse community of practitioners and leaders. Here’s our top 5 takeaways from DRI 2019.

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HKIA Annual Exercise:  Hong Kong Express Excels with Veoci
HKIA Annual Exercise: Hong Kong Express Excels with Veoci

Responding to major business disruptions are a company-wide effort. Every team gets involved during the response and recovery. But despite how great having help from every angle is, it can be disruptive and throw the cart of the rails quickly. How do you keep a steady course through these difficult crisis management challenges?

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Social Engineering: Preventing Today’s Biggest Threat
Social Engineering: Preventing Today’s Biggest Threat

Just after lunch one day, you receive this email: “Can you send me the password for our network? I just can’t seem to remember it right now. Thanks.” At first, this seems a bit weird to you. No one in your office asks for passwords over email. But you also remember that some of your colleagues from another office are visiting for the next couple of days, so now this seems somewhat plausible.

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The Disaster Recovery Reform Act: Is Mitigation the Key to Disaster Response?
The Disaster Recovery Reform Act: Is Mitigation the Key to Disaster Response?

In early October 2018, the president signed the Disaster Recovery Reform Act of 2018 (DRRA) in tandem with the Federal Aviation Administration Reauthorization Act of 2018. After extreme wildfire and hurricane seasons in 2017, FEMA and Congress worked hard to reform how US communities prepare for, respond to, and recover from disasters. The result of that is this bill.

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Ups and Downs: Learning the Impact of Drones
Ups and Downs: Learning the Impact of Drones

On December 12th, 2017, user Primpwatcher at phantompilots.com posted a video of their latest drone outing on a message board. When you watch the video, see if you notice what they saw when they watched the flight footage back.

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Strengthening Communities: The City of New Haven’s Youth Stat Program
Strengthening Communities: The City of New Haven’s Youth Stat Program

A strong social services program can make a big difference in a community. It’s why some of New Haven’s own residents run the city’s Youth Stat program, a school-based intervention program seeking to reduce justice involvement and improve health and wellness outcomes in students from elementary and postsecondary education.

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Modernizing EOC Rounds:  Going Digital With Altru Health System
Modernizing EOC Rounds: Going Digital With Altru Health System

There’s a lot of paper, email chains, work, and time involved for every facility running EOC Rounds. But it doesn’t need to this strenuous.

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School Reunification Drill: How ISU's Digital System Made It Simple
School Reunification Drill: How ISU's Digital System Made It Simple

In April 2018, Hodges and Friel organized a reunification drill on campus. The drill mimicked what would happen during a real evacuation.

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The Merrimack Valley Natural Gas Fires: A Lesson for Mass Notification
The Merrimack Valley Natural Gas Fires: A Lesson for Mass Notification

Those who did receive notifications via text weren’t given the total picture, however. The text notification was incomplete.

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The Safety Management System (SMS) of Tomorrow
The Safety Management System (SMS) of Tomorrow

The safety management system is built on hazard reporting and risk assessment. But what will tomorrow's safety management sytem look like?

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Vue, Vuetify, & Veoci: Evolving through Innovation
Vue, Vuetify, & Veoci: Evolving through Innovation

Veoci’s Geoff Baum recently penned an article about Veoci’s move to Vue and Vuetify on Medium. Learn more about this innovation and Veoci’s future.

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GDPR Article 33: Planning and Response for the 72 Hour Window
GDPR Article 33: Planning and Response for the 72 Hour Window

Responding to a data breach is a high-pressure situation, especially when you consider the EU's newest privacy regulation, the General Data Protection Regulation (GDPR), and its requirements.

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Preparing for Hurricane Season
Preparing for Hurricane Season

June 1st marks the official start of hurricane season. Every year, businesses, governments, colleges and universities, hospitals, and other organizations along the Gulf of Mexico and the Atlantic Coast prepare for the inevitable arrival of storms and hurricanes, doing everything possible to minimize their impact. Veoci's first trial was by hurricane.

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Maria Bouffard: A Career in Emergency Management
Maria Bouffard: A Career in Emergency Management

Previously, we talked with Maria about how she prepared for commencement every year. Now we’re going to jump into her career and how she dedicated it to emergency management.

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Incident Response and Daily Operations: How Wright-Patt Credit Union Does it All in One
Incident Response and Daily Operations: How Wright-Patt Credit Union Does it All in One

With over 30 member center locations and billions in assets, Wright-Patt Credit Union (WPCU) has many complex daily operations to oversee. But daily operations don't draw WPCU's total focus. Emergency incidents are rare, but they do happen.

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Master of the Arts: Planning Commencement in New Haven, CT
Master of the Arts: Planning Commencement in New Haven, CT

Connecticut’s second largest city, New Haven, is home to one of the oldest universities in the country: Yale University. Yale is an important piece of the city of New Haven, and both the school and the city often work hand-in-hand.

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Effective Wildfire Responses: How the City of Amarillo, Texas, Digitally Manages Wildfires
Effective Wildfire Responses: How the City of Amarillo, Texas, Digitally Manages Wildfires

National Wildfire Awareness Month kicks of this week, with May 5th being national Wildfire Community Preparedness Day. It's a great reminder of how important it is to be ready for these incidents, especially with the hot and dry summer weather around the corner.

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Reentry Services: Celebrating National Reentry Week
Reentry Services: Celebrating National Reentry Week

National Reentry Week, from April 23rd-28th 2018, ended on a strong and hopeful note. During National Reentry Week and National Second Chance Month, we reflect on the people who dedicate their work to ensuring there’s a life after prison.

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A Helping Hand: Veoci Honored with the New Haven Youth Services Department Award
A Helping Hand: Veoci Honored with the New Haven Youth Services Department Award

On April 17th 2017, The City of New Haven Youth Services Department presented Veoci with the 2018 YSB (Youth Services Bureau) Community Partner of the Year at The Great Escape Charity Breakfast.

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Daily Operations: Lease Management for Part 139 Airports
Daily Operations: Lease Management for Part 139 Airports

Among the many solutions that Veoci provides to the General Aviation industry, one of the less heralded but highly important (and interesting!) ones is Lease Management, especially for smaller Part 139 certified airports. And while it may seem like a simple application, Veoci’s usage as a lease management tool is an excellent demonstration of how Veoci can be configured for very specific aviation needs.

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DRI 2018: Insights from the Conference
DRI 2018: Insights from the Conference

DRI 2018 - The Professional’s Conference (hosted by Disaster Recovery Institute International) was a fantastic opportunity for everyone to learn about the transforming landscape of resilience and business continuity.

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GDPR: Why We’re Thinking About Crisis Management & Business Continuity
GDPR: Why We’re Thinking About Crisis Management & Business Continuity

Six years ago, the General Data Protection Regulation (GDPR) was first proposed to the EU. Two years ago, the EU passed the new regulation. And in 3 months, GDPR will take effect. GDPR has a broad scope.

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Veoci Announces Partnership with Government of Ontario
Veoci Announces Partnership with Government of Ontario

The Ontario Ministry of Transportation (MTO) selected Veoci Software as the Safety Management System (SMS) to the Province's northern remote airports. The MTO has the largest airport network in Canada, owning and operating 29 airports across northern Ontario.

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The Travel Registry: What it is and How it Works
The Travel Registry: What it is and How it Works

Anyone who travels knows how enriching the experience is. Ibn Battuta, a 14th century Moroccan scholar, learned this quickly. When he set out on hajj in 1325, he probably didn’t plan on staying out for 24 straight years.

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The Yale Travel Registry & Veoci - Watching Over the University Community
The Yale Travel Registry & Veoci - Watching Over the University Community

Upwards of 105 million people are expected to travel over the end of year holidays this year. Among them will be a majority of the 12,000 students and 4,500 faculty and staff of Yale University.

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NHCPC 2017: Insights From the Conference
NHCPC 2017: Insights From the Conference

The National Healthcare Coalition Preparedness Conference of 2017 (NHCPC) finished up just over a week ago. We followed up with Rich Smith, a Senior Solutions Associate at Veoci, who attended the conference for the first time this year.

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GridEx IV 2017: Emergency Preparation and Cyber Security in the Power Grid
GridEx IV 2017: Emergency Preparation and Cyber Security in the Power Grid

On November 15th and 16th, GridEx, a biennial event, will be taking place. Representatives from the North American utility industry, as well as various regional and federal agencies, will take part in simulated emergencies to test their response plans.

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Infographic: Winter Storm Losses - $35 per Resident per Day
Infographic: Winter Storm Losses - $35 per Resident per Day

Warmer days are finally here as we head towards summer and away from the record-breaking winter of 2015 with its blizzards, storms, massive snow accumulations, and various lingering effects (have you counted the number of new potholes in your neighborhood?).

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University of North Dakota (UND) - Improving Emergency Management
University of North Dakota (UND) - Improving Emergency Management

The University of North Dakota (UND), in Grand Forks, ND, and founded in 1883, is the state's oldest and largest university, with more than 15,000 students.

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Easier Done than Said - Getting Started on the FAA SMS Directive
Easier Done than Said - Getting Started on the FAA SMS Directive

I've worked with many airports on various projects, and whenever the topic of the Federal Aviation Administration's Safety Management System (SMS) directive comes up, there is apprehension.

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Triennial Drill at Tweed New Haven Airport
Triennial Drill at Tweed New Haven Airport

In order to test emergency response plans and the coordination of airport staff with local first responders, the Federal Aviation Administration (FAA) requires all Part 139 certified airports to conduct, every 3 years, emergency exercises that simulate potential real-life incidents.

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Small and Medium-sized Business Continuity Plan (BCP) - Communications Key to Preparedness & Resilience
Small and Medium-sized Business Continuity Plan (BCP) - Communications Key to Preparedness & Resilience

In an earlier blog post we examined how weather and other disasters have a severe impact on small & medium-sized businesses, who often do not have the resources to dedicate to Business Continuity Planning (BCP) and Disaster Recovery (DR) as many large corporations do.

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Learning from Sandy: Part 3 - Visualizing Data with Maps and Filtered Views
Learning from Sandy: Part 3 - Visualizing Data with Maps and Filtered Views

We worked with the City of New Haven, Connecticut, to prepare for and respond to Superstorm Sandy a few weeks ago. This post is Part 3 in a series in which we discuss our experiences and what we learned as we helped New Haven through this crisis.

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How Utilities can use Veoci in wake of Hurricane Sandy
How Utilities can use Veoci in wake of Hurricane Sandy

As Hurricane Sandy is making its landfall on the east coast, utility companies must be gearing up to handle fallen trees, damaged electric lines, flooding, and reports of other outages. Here’s a scenario of how Veoci can help a utility company better manage the situation.

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