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Large cities are taking proactive steps to protect their most vulnerable citizens as COVID-19 continues to wreak havoc across the country. One such measure includes securing lodging for first responders, frontline medical workers, individuals in the behavioral health system, and the homeless. 

As COVID-19 equipment shortages abound across the country, a New England city wanted to stay ahead of the curve by ensuring its communities’ needs were consistently accounted for. Specifically, they needed a streamlined and efficient way of collecting pertinent data from local agencies and facilities to properly gauge things like equipment usage, projections, and existing inventory.

The paperwork required to document available resources consumes much of the practitioners’ time and there is no efficient way of sharing the form among stakeholders or allowing multiple users to enter information at one time. 

During this time, when there is an unprecedented demand for COVID-19 resources, providers need a quick and reliable way to request supplies or additional staff, track the progress of those requests, and get confirmation that their orders have been received. At the same time, suppliers want to know that their products are en route and eventually received by the requestor.