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Sara Robertson

Sara Robertson

Veoci

Successfully Reintegrating Society After COVID-19
Successfully Reintegrating Society After COVID-19

Society is not going to return to pre-COVID status right away. Quarantining, social distancing, and self isolation are still norms in countries that are beginning to reopen. They’re also focused on bolstering the health system, increasing testing, and relying on contact tracing.

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Relying on Data for After Action Reporting
Relying on Data for After Action Reporting

After action reporting (AAR) takes a look at everything that went well and everything that needs work. It looks at the crisis holistically and determines what needs to be done to prevent certain lags in response for next time. Technology can be an excellent tool for supporting after action reporting because it enables you to collect data as a crisis unfolds, and then aggregate it for review in the end.

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Helping The Public Through Meal Distribution Sites
Helping The Public Through Meal Distribution Sites

Making sure people have access to regular meals is an essential function of COVID-19 response. Schools and municipalities have had to find ways to organize the distribution of food to students and members of the general public.

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Keeping Tabs on PPE Usage and Burn Rates
Keeping Tabs on PPE Usage and Burn Rates

A fire department in Connecticut identified a need to track personal protective equipment (PPE) in response to the COVID-19 pandemic. Veoci teamed up with them to create a solution that would meet their needs.

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Supporting Employees via a Staff Wellness Solution
Supporting Employees via a Staff Wellness Solution

During these uncertain times of the COVID-19 pandemic it’s not only important to protect the physical health of essential employees, but the mental health as well. Inspired by Critical Incident Stress Management (CISM) practices in healthcare organizations, Veoci created a solution to facilitate reach out when essential workers need mental health support. 

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Enabling Responders to Self-Report During the COVID-19 Pandemic
Enabling Responders to Self-Report During the COVID-19 Pandemic

If first responders are exposed to COVID-19, they need a way to report their exposure to their organization. Veoci developed a Form that collects data from first responders on whether they’ve been exposed, when the exposure took place, whether they’ve contacted the health department, been tested, or been hospitalized, and a check menu of their symptoms. 

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Tracking COVID-19 Cases and Tracing Contacts
Tracking COVID-19 Cases and Tracing Contacts

A major university in North Carolina acknowledged the importance of case tracking and contact tracing early on in the COVID-19 pandemic. They established a case tracking system, which Veoci identified as a best practice.

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Tracking Office and Facility Statuses During the Pandemic
Tracking Office and Facility Statuses During the Pandemic

Veoci’s office status solution helps combat breaches in communication that might result during a crisis, such as a global pandemic. The solution offers a map display that shows all branch locations color-coded by status. 

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Preparing for the Second Wave of COVID-19
Preparing for the Second Wave of COVID-19

As our communities, led by emergency managers, first responders, and healthcare workers, continue to battle COVID-19, we also have to think towards the future. Many experts are saying that we will likely have a second wave of COVID-19.

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Celebrating Earth Day Amid COVID-19
Celebrating Earth Day Amid COVID-19

Today marks the 50th anniversary of the creation of Earth Day – a holiday meant to call people to action to demonstrate their concern for the planet and promote conservation. As most of the nation practices social distancing, many may be wondering how to celebrate this important holiday.

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The Virtual Emergency Operations Center (EOC): Long Term Pandemic Management
The Virtual Emergency Operations Center (EOC): Long Term Pandemic Management

Veoci’s latest webinar focuses on Virtual Emergency Operations Centers (EOCs) and how they can be used for long term crisis management. A team of Veoci practitioners spoke about their experiences in the field of emergency management and working with physical and virtual EOCs. 

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Digitally Tracking Calls and Pandemic Data
Digitally Tracking Calls and Pandemic Data

One public health organization in Connecticut was getting a very high volume of phone calls from the public. People were reporting cases of COVID-19, asking about symptoms, and making general inquiries about the virus and staying safe. This public health department quickly realized that they needed a way to manage all of the calls that were coming in and to log inquiries that would serve as data down the road. They asked Veoci to help put together a solution to help them manage it all.

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Achieving a Cross-Industry Emergency Response to COVID-19
Achieving a Cross-Industry Emergency Response to COVID-19

Emergency management plans no longer exist solely within a single municipality or organization. Now, every emergency management response from organizations across the country must take into account the entire general public. It’s not enough to have individual plans and responses, we must all work as a unit to fight COVID-19.

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Tracking Plasma Donations for COVID-19 Treatment with Veoci
Tracking Plasma Donations for COVID-19 Treatment with Veoci

Without a COVID-19 vaccine, it is crucial that doctors and scientists use all the tools at their disposal to try to treat this virus. The antibodies found in plasma donations from recovered COVID-19 patients could be a very valuable resource in ending this pandemic. Therefore, it is crucial to have a tool that can organize the process of collecting and managing blood plasma.

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Leveraging 2-way SMS Notifications During a Crisis
Leveraging 2-way SMS Notifications During a Crisis

Communicating with remote employees is a key part of sustaining this continuity. This is where 2-Way SMS Notifications come in. This technology not only allows your organization to spread your message in the most efficient way possible, but also hear back from employees during the response, helping you to collect crucial information that will inform your efforts. 

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COVID-19 and First Responder Stressors
COVID-19 and First Responder Stressors

It seems that the people who have been most affected by this pandemic, besides those who have unfortunately contracted COVID-19, are those who are still reporting to work everyday. We should all recognize the sacrifice they’re making on a daily basis, and help them find ways to combat the stress of performing their jobs during this pandemic.

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Veoci’s Internal COVID-19 Response: Preparedness and Planning Key to Success
Veoci’s Internal COVID-19 Response: Preparedness and Planning Key to Success

What is your organization doing to keep operating as normally as possible? As part of our normal operations, Veoci implemented our own internal business continuity management program based on practitioner expertise and industry best practices. The Veoci Team’s COVID-19 response was launched as the result of a BCP activation, and we continue to use the tools and features it created to keep things running as smoothly as possible. We practice preparedness as much as we preach it.

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Preserving Institutional Knowledge in the Utilities Sector
Preserving Institutional Knowledge in the Utilities Sector

Staff turnover can often lead to a loss of essential knowledge about the inner workings of a utility, thus affecting the operations of the organization. However, by changing the way they preserve internal talent and by bolstering communication, utilities can limit the loss of institutional knowledge.

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Mardi Gras Emergency Management: Maintaining Safety Amidst Celebration
Mardi Gras Emergency Management: Maintaining Safety Amidst Celebration

Roughly 1.4 million people gather in the streets of New Orleans every year to partake in the Mardi Gras festivities. And while it's a culturally rich event, the nature of the celebration makes it easy to see how things could go wrong. The emergency management department and first responders in New Orleans have to be well prepared for Carnival season. 

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Practitioner's Profile: Lifting Off with Brian Barnes
Practitioner's Profile: Lifting Off with Brian Barnes

Brian has lived a life full of adventure and discipline, which has instilled in him a strong work ethic and respect for the field of emergency management, and which has ultimately led him to become the Aviation Client Success Manager at Veoci.

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A Whole Community Approach to Emergency Management
A Whole Community Approach to Emergency Management

Think of all the departments and organizations you have operating within your jurisdiction. Currently, each organization is likely functioning independently, with brief communication crossovers with other departments when necessary. But what if you could bring all of these entities under a single umbrella?

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Practitioner's Profile: Anthony DeGeorge - First Responder and Healthcare Emergency Manager
Practitioner's Profile: Anthony DeGeorge - First Responder and Healthcare Emergency Manager

At Veoci, we already have an impressive number of skilled practitioners involved in the development and implementation of our software, so we are thrilled to welcome Anthony DeGeorge to the team. Nearly 20 years of experience as a first responder and emergency manager (who used Veoci in the field) has prepared him to create and implement solutions that will improve operations for our healthcare clients.

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Mitigation: The Key to the Future of Wildfire Prevention
Mitigation: The Key to the Future of Wildfire Prevention

Recently that world has been watching, and lending a helping hand when possible, as Australia is ravaged by wildfires. Australian citizens have lost their homes, businesses, and loved ones to the raging flames, and wildlife on the island may never be the same. As Australia battles these bushfires, one question is on many people’s minds: What can we do to prevent a wildfire crisis of this magnitude from happening again?

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Emergency Safety Tips for Pet Owners
Emergency Safety Tips for Pet Owners

We all love our furry friends, but it can be easy to overlook their safety in times of crisis. Sometimes we aren’t even prepared ourselves, let alone prepared for our pets. Fortunately, there are some basic steps you can follow to ensure your pet’s safety during an emergency.

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Preparing for Winter Weather: Ice Storms
Preparing for Winter Weather: Ice Storms

Snow, sleet, ice, and freezing temperatures can halt our daily lives in their paths, affecting power, roads, and personal safety. However, with a few basic safety tips, civilians and utility companies alike can prepare for and recover from the harsh realities of winter weather.

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Thanksgiving Safety Tips for the Holidays
Thanksgiving Safety Tips for the Holidays

Veoci is all about preparedness, even during the fun and joy of the winter holidays. So, as an extension of our preparedness, take some of these Thanksgiving safety tips back to your kitchen as you get ready to celebrate (and don’t be afraid to use them after Thanksgiving, too).

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Practitioner's Profile: How Lisa Teel is Building a Future for Higher Education EM
Practitioner's Profile: How Lisa Teel is Building a Future for Higher Education EM

As part of our ongoing practitioner’s profile series, here’s more on Lisa’s career in emergency management and her philosophies as to what makes an emergency manager successful.

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Game Day Emergency Management: Veoci’s Higher Education Game Day Solution
Game Day Emergency Management: Veoci’s Higher Education Game Day Solution

At many universities, the largest events are athletic-related, drawing in crowds of students and fans alike. As a result, athletic departments, emergency management, and public safety professionals always engage to ensure these events are a success.

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Universities in Texas Aligning for Emergency Management Through TVUG
Universities in Texas Aligning for Emergency Management Through TVUG

UT Dallas came together with Texas Woman’s University over their shared use of Veoci, our leading emergency management software platform. The two groups collaborated over their processes and UT Dallas was eventually able to come to the aid of TWU during multiple emergency situations.

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Practitioners' Profiles: The Firefighters of Veoci
Practitioners' Profiles: The Firefighters of Veoci

John Duddy and Rich Smith are subject matter experts in emergency management and response. They’re not just Veoci team members, but first responders who gear up and run towards a crisis while everyone else heads in the opposite direction. They are firefighters: brave individuals who frequently put their lives on the line to protect the personal safety of complete strangers.

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National Preparedness Month in Full Swing at Veoci
National Preparedness Month in Full Swing at Veoci

In honor of National Preparedness Month this September, we decided to brush up on our internal company preparedness at Veoci!

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What is CERT? What You Need to Know About Local Disaster Response
What is CERT? What You Need to Know About Local Disaster Response

CERT is a volunteer organization that aims to teach citizens about emergency preparedness. The goal is for CERT members to be familiar with how to respond to risks specific to their area. Volunteers are trained in disaster response skills, such as light search and rescue, first-aid, and fire safety.

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Business Continuity vs ITDR: What are the Differences?
Business Continuity vs ITDR: What are the Differences?

In the past, you may have heard the terms “business continuity” and “disaster recovery” used in conjunction, or even interchangeably, but what do they really mean? You probably won’t be surprised to discover that they have many similar goals when it comes to recovering from an unplanned incident and restoring essential functions, but it is the nuances of their differences that are really crucial to understand.

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Maintaining Institutional Knowledge: Building an Effective BCMP
Maintaining Institutional Knowledge: Building an Effective BCMP

Much of the strength behind a BCMP solution lies in the institutional knowledge it inherently establishes. There are many platforms out there that can help you build your BCMP components, but it is essential that you find one that also has the capacity to foster institutional knowledge.

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