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Exercising a BCP is rarely as simple as the online guides suggest. A business continuity manager has to jump through a lot of hoops to get that final, show-ready polish on a BCP. They’re often chasing buy-in from each corner of the organization and bugging business unit leads and department managers to test BCPs and record the outcomes. What can a business continuity manager do to encourage the heads in their organizations to actively participate and do their part in preparing for disruptions?Continue reading
How much damage can a business system outage cause? As is pretty clear these days, they happen often, and can have serious impact. Take, for example, Visa’s payment network outage. On June 1st, 2018, Visa’s payment system in Europe went down for nearly ten hours, halting many personal and bank transactions. The massive, complex nature of the system made it difficult to pinpoint the root cause of the outage, adding hours of downtime and many degrees of frustration for the company’s customers. After performing their root cause analysis, the company identified a “very rare partial failure” of a switch in one of their data centers as the cause of the outage.Continue reading
If there was one very clear theme to this year’s DRI conference in Las Vegas, it was the importance of having a diverse community in the world of business continuity management (BCM). From the sessions to the talking points in the exhibit hall, it’s clear that the future of BCM depends on having a strong and diverse community of practitioners and leaders. Here’s our top 5 takeaways from DRI 2019.Continue reading
Responding to major business disruptions are a company-wide effort. Every team gets involved during the response and recovery. But despite how great having help from every angle is, it can be disruptive and throw the cart of the rails quickly. How do you keep a steady course through these difficult crisis management challenges?Continue reading
Just after lunch one day, you receive this email: “Can you send me the password for our network? I just can’t seem to remember it right now. Thanks.” At first, this seems a bit weird to you. No one in your office asks for passwords over email. But you also remember that some of your colleagues from another office are visiting for the next couple of days, so now this seems somewhat plausible.Continue reading
Last November, GridEx IV kicked off with 6500 participants from 450 different organizations. This exercise saw a large rise in participation over GridEx IIIContinue reading
Human error and unintended disclosure cause the majority of data breaches. Educating your employees should be a top priority when it comes to cybersecurity.Continue reading
Responding to a data breach is a high-pressure situation, especially when you consider the EU's newest privacy regulation, the General Data Protection Regulation (GDPR), and its requirements.Continue reading
With over 30 member center locations and billions in assets, Wright-Patt Credit Union (WPCU) has many complex daily operations to oversee. But daily operations don't draw WPCU's total focus. Emergency incidents are rare, but they do happen.Continue reading
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