Digitizing Citizen Requests & Community Surveys with the City of Stamford, CT

Stamford, CT, a city of 135,000 in the Tri-State area of NYC, effectively and responsively manages its entire citizen request process - from community surveys, service requests, and work orders - on a single digital platform. Whether for a major highway project or a local downed stop sign, officials for the City needed more than just a basic 311 system - they needed an integrated solution that would allow them to seamlessly execute the work required to address and resolve issues, as well as gather the thoughts and priorities of its community members, to help guide projects to the best results. See the city's solution in this webinar.