Answering Your Citizens’ Requests: Don’t Let Them Fall Through the Cracks

Successful towns all have something in common: they all keep an ear to their citizens’ needs and requests. Following up on each request and finding a resolution, however, is another piece in the success formula. As requests are routed to departments and emails are sent, it’s easy for towns to lose requests in the shuffle. Read this use case to see how towns can keep a pulse on their communities and fulfill all requests that come in.

Open a Line with Your Town’s Communities

A public form lets all residents communicate their thoughts and concerns with the town.

See All Request Statuses

Dashboards keep your town and departments on the progress and status of all requests.

Quickly Train Personnel

Have personnel across town departments ready to use this solution within hours of implementation.