Veoci Blog

Lauren creates, shapes, and delivers critical crisis management solutions for Veoci’s higher education customers as a Solutions Engineer. With her years of experience as an emergency and continuity planner at both the county and university levels, she can continue making an impact on campuses across the country through this role.

UT Dallas came together with Texas Woman’s University over their shared use of Veoci, our leading emergency management software platform. The two groups collaborated over their processes and UT Dallas was eventually able to come to the aid of TWU during multiple emergency situations.

Oddly, this is where the issue we brought up earlier originates from. A significant portion of the workforce is aging, and their impending departures, coupled with their decades of experience in one role at an organization, create a new risk: the loss of institutional knowledge.

John Duddy and Rich Smith are subject matter experts in emergency management and response. They’re not just Veoci team members, but first responders who gear up and run towards a crisis while everyone else heads in the opposite direction. They are firefighters: brave individuals who frequently put their lives on the line to protect the personal safety of complete strangers.

Pacific Gas & Electric (PG&E), the California-based utility that provides service to almost two-thirds of the state, initiated a public safety power shutoff (PSPS) on October 9th to around 500,000-800,000 of its customers. Most of those customers reside in the northern part of the state in counties surrounding San Francisco and Sacramento. A lesser portion also resides around Los Angeles.

Anyone with the will and skill could crack the bug, which spelled serious danger for MuleSoft’s users and those users’ customers. MuleSoft needed to patch the bug immediately. And they did, all while making their customers aware of an issue that could’ve flown under the radar.

Here's an account of Mark’s career, the lessons he’s learned, and how he envisions the future of emergency management and response.

In honor of National Preparedness Month this September, we decided to brush up on our internal company preparedness at Veoci!

Here are some tips for keeping you and others safe when a disaster or emergency forces you to power up your generator.

As the IT market is replete with contenders, it’s important for companies to stand out from the crowd - getting named by Gartner in the Magic Quadrant is a big boost.