Digital City: Municipal Call and Email Tracker

Make sure your citizens are heard. Citizens send high volumes of requests into their towns' offices, a rush that lets some inquires get lost. Digitizing the process patches those holes and keeps your town's offices aware of each request, builds in departmental routing, and captures all relevant information throughout the process. A number of CT cities already use this solution, fielding upwards of 150 per week to resolve the concerns each of citizen.