Your Incident Response Plan is Only as Good as the Next Crisis

August 12, 2026
2:00PM ET / 11:00AM PT

About This Webinar

When something goes wrong — a system outage, a branch issue, an ATM offline — how confident are you that your team can respond quickly, consistently, and with leadership fully in the loop?  Most small and mid-size businesses are still managing operations with the same tools they’ve had for decades. When an incident hits, the cracks show fast — and the stakes are high.

Hear from Central Bank & Trust’s Information Security Analyst, Brittany Bayes, CBCP, CCRP, as she walks us through exactly how she solved it. Brittany was working with the same limitations most operations teams face — Word documents, Excel files, Access databases, email, phone and chat — and she found a better way.

Real Insight

  • Walk away knowing how to build a Virtual Operations Center — using Brittany’s experience as your blueprint
  • Recognize your own tipping point — and what drove Brittany to finally make the switch
  • Get a realistic picture of the path, step by step, from someone who’s already walked it
  • Know what better incident response looks like in practice — and what’s possible for your team

You’ll leave with a clear sense of what’s possible and the practical insight to know where to start.

This is a peer conversation, not a sales pitch. Bring your questions. We’ll leave plenty of time for live Q&A.

Presented by:

Brittany Bayes, CBCP, CCRP
Information Security Analyst
Central Bank & Trust

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