Customer Service Public Portal Software for Airports

Extend a line to passengers and direct visitors to the right channels.

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Customer service portal software for airports.

Streamline Customer Service

  • ONE HOME FOR REPORTING

    Centralizes all passenger reporting links on a public dashboard.

  • SPEND LESS TIME ON MAINTENANCE

    Drag-and-drop configurability simplifies edits to your public portal.

  • BUILD IN ESCALATIONS

    Auto-route submissions to the right internal personnel to ensure visibility.

  • INITIATE PROCESSES

    Start risk assessments and other processes based on submitted reports.

Customer service portal software for airports.

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Going from paper filing cabinets and desktop applications to Veoci has been significantly helpful for me. It’s made our full process consistent and very easy to manage.

Stacy Paquette

Environmental Health Specialist, State of Hawaii Department of Transportation Airports

Our team can spend more time being productive out in the field and less time at the desk doing paperwork or looking for documents.

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Going from paper filing cabinets and desktop applications to Veoci has been significantly helpful for me. It’s made our full process consistent and very easy to manage.

Stacy Paquette

Environmental Health Specialist, State of Hawaii Department of Transportation Airports

Our team can spend more time being productive out in the field and less time at the desk doing paperwork or looking for documents.

Adam Quartarolo, ACE

Landside Supervisor for Busing and Construction, Mineta San José International Airport

Aviation Case Studies

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Paperless Airports: How San Luis Obispo & San Mateo Digitized Operations & Administration

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Paperless Airports: How San Luis Obispo & San Mateo Digitized Operations & Administration

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An aerial view of Daniel K. Inouye International Airport (HNL) in Honolulu, HI.
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How Hawaii DOT Digitally Transformed Environmental Compliance

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The Veoci Advantage

A person views a airplane taking off from a large window in the airport terminal.

180+

Airports worldwide connect with Veoci.

13+

Fortune 500 Companies rely on Veoci.

23M

Patients served by Veoci Healthcare clients.

Build the Solutions that Move Operations and Responses Forward

Our customer-focused approach to development allows us to create solutions that solve real world problems and make a real world difference. Your success is our success and we wouldn’t have it any other way.

Build the Solutions that Move Operations and Responses Forward

Our customer-focused approach to development allows us to create solutions that solve real world problems and make a real world difference. Your success is our success and we wouldn’t have it any other way.

Learn More

Meet the Aviation Team

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Dia Wynn

Dia Wynn

DIRECTOR OF AVIATION

Former Manager of Airfield Operations at SFO

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Alex Nguyen

Alex Nguyen

SR. SOLUTIONS MANAGER,
AVIATION

Former US Airport Operations Manager

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Vincent Jessel

Vincent Jessel

SR. ACCOUNT EXECUTIVE

Private Pilot License and Instrument Rating from the FAA

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