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Operational Intelligence in Action with Syracuse University

In this webinar, Syracuse University demonstrates their integrated operations dashboards: live systems that pull data from multiple sources into centralized, real-time views for decision-makers. See how the team has built backup CAD capabilities, overtime management tools, and executive-ready visualizations that turn operational data into actionable intelligence. This session will show you the “what’s next” after building strong foundational systems.

Key Takeaways:

Real-Time Operations Dashboards

  • Live data integration from multiple sources (CAD, personnel systems, scheduling tools)
  • Executive summary views for leadership decision-making
  • Campus-wide incident visualization

Backup Computer Aided Dispatch (CAD) System

  • Automatic failover capabilities during primary system outages
  • Elimination of manual data entry and paper records during incidents
  • Seamless synchronization between primary and backup systems

Personnel & Overtime Management

  • Centralized scheduling and leave request tracking
  • Real-time visibility into officer assignments and availability
  • Data-driven overtime analysis and resource allocation

Data Protection & Compliance

  • Sensitive data filtering and permission-based access
  • Maintaining operational visibility while protecting privacy
  • Strategies for presenting live systems in public-facing contexts

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