Government Digital City: Fire Department of Guilford, CT October 8, 2024 by Veoci Staff Team Contribution The Guilford Fire Department has been using the Veoci platform for over 10 years, starting with emergency management and gradually expanding its use across various departments. Under the leadership of Assistant Chief Mike Shove, the department has leveraged Veoci to digitize and streamline numerous operational processes, from vehicle discrepancy reporting to emergency call intake and […] Read more »
Government Veoci’s Vision: Digital Towns and Cities October 8, 2024 by Veoci Staff Team Contribution Keith Basile, the General Manager of the Solutions Team, noted the advantages of digitization, such as greater efficiency, empowering residents with self-service options, and enhancing transparency. He emphasized the importance of using a no-code platform, which allows cities to digitize their many forms and processes affordably, rather than investing in multiple specialized systems. Veoci’s platform […] Read more »
Government Digital City: Municipal Call and Email Tracker October 8, 2024 by Veoci Staff Team Contribution Veoci is offering a free, simplified solution to Connecticut towns and cities to help municipal offices manage the high volume of calls and emails they receive. The solution was initially created for the city of New Haven, which was struggling to track and forward calls to the appropriate departments during the COVID-19 pandemic. The workflow-based […] Read more »
Government Connecticut Digital City Open House – Stamford’s FixIt System October 7, 2024 by Veoci Staff Team Contribution Janeene Freeman, Special Assistant to the Mayor, Director of Partnerships and Community Engagement, and Cynthia Hernandez, Customer Service Representative from the City of Stamford, shared their experience transitioning to the new Veoci FixIt system. The upgrade significantly improved request tracking and response times, notably cutting pothole repair from seven days to just two. They emphasized […] Read more »
Government Connecticut Digital City Open House – Guilford First Selectman Matt Hoey October 7, 2024 by Veoci Staff Team Contribution Serving as the Keynote Speaker for the event, Guilford’s First Selectman, Matt Hoey, kicked the afternoon off with a presentation that highlighted the successful partnership between the town of Guilford, CT and Veoci. Hoey emphasized the importance of Veoci’s collaborative approach when it came to developing customized solutions for each department, citing an increase in […] Read more »
Emergency Management Government Disaster Declarations: The President’s Role February 16, 2023 by Veoci Staff Team Contribution No disaster has a small list of those involved. A stakeholder from every level takes on responsibilities in the response and recovery, from local emergency managers to governors and federal agents. Even the President of the United States gets involved, even if their role is largely invisible to the public. Read more »
Veoci News Updates Holiday Emergency? Manage It with These Dishes and Tips December 1, 2022 by Veoci Staff Team Contribution With some tricks up your sleeve, you don't have to worry about being unprepared. Here are some easy dishes to bring to your holiday dinner and safety tips while in the kitchen. Read more »
Emergency Management Higher Education Practitioner’s Profile: JT’s Many Paths to Emergency Management and Technology November 3, 2022 by Veoci Staff Team Contribution JT joined the Veoci team as a Sales Executive and brings over 30 plus years of emergency management and technology years. We spoke with him, put those memories on paper, and asked what he has to offer for practitioners in the modern emergency management landscape. Read more »
Emergency Management Workplace and Home Fire Prevention October 13, 2022 by Veoci Staff Team Contribution October is Fire Prevention Month, and the holiday has helped raise awareness of fire safety for the past 100 years. And with it being October, we thought we should explore some fire prevention strategies. Read more »
Emergency Management Cyber Security: The Next Step in Municipal Preparedness September 29, 2022 by Veoci Staff Team Contribution While technology is a complete upside for governments, it also creates an opportunity for bad actors. As technology gets more and more ingrained in operations, governments need stronger defense and a resilient tech stack. Read more »
