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Syracuse University’s Revamped Safety Escort Shuttle Program

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Leave behind outdated dispatch systems.

Simple step-by-step workflows streamline ride dispatch.

Keep students updated on ride status.

Students can see the status of requested rides in real-time.

Advanced analytics for continuous improvement.

Metrics tell the story of the operations success and highlight staffing needs.
Campuses are communities. For those campus community members who have a distant commute from point A to point B, they need a safe ride that they can rely on. Syracuse University’s department of Campus Safety and Emergency Management Services saw an opportunity to better track campus shuttle rides - their frequency of requests, common routes and more, as well as keeping students up to date on when they can expect their ride’s arrival. 
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Leave behind outdated dispatch systems.

Simple step-by-step workflows streamline ride dispatch.

Keep students updated on ride status.

Students can see the status of requested rides in real-time.

Advanced analytics for continuous improvement.

Metrics tell the story of the operations success and highlight staffing needs.

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