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This is where the issue reveals itself: the loss of institutional and procedural knowledge. The increase of retirements and resignations means the loss experience across cumulative decades. The generational gap is massive in certain fields and threatens an unprecedented challenge.
Continue readingThe best way to build a successful business continuity program, especially for the planners in higher education, is by creating a collaborative environment. Having a collaborative program can really benefit a business continuity program and a good business continuity program should be a synergistic effort amongst many departments.
Continue readingWhile businesses can’t change their luck, they can plan against the worst intentions of disasters. The low odds of most events are not worth playing, and preparedness and all its price tags are worth the relief they provide when luck turns sour.
Continue readingWhile technology was able to keep up with the demands of the pandemic, the crisis also created new deliverables for technology to meet. With new knowledge, it's worth asking if resilience and continuity technology needs to adapt to the more digital world Covid-19 created.
Continue readingBusiness continuity is intended to help a business shore up its weaknesses when these incidents happen. As a planner, you can implement dozens of policies and processes within your organization to build resilience, but interdependencies can still throw wildcards into your organization’s continuity planning.
Continue readingWhen it was clear that employees would be working from home for the foreseeable future, organizations had to make a flurry of resources available and solidify key decisions. It was suddenly apparent that the key players in the protection of each organization against cybersecurity, the employees, were seemingly on their own.
Continue readingThis early February holiday, if anything, shows why planning is important. Even if we believe the groundhog, a good plan can make its surprises manageable. But there’s even more value in the movie that shares the namesake: “Groundhog Day.” The premise of the film passes off a great principle any continuity professional can apply to their program to bolster its readiness for disruptions.
Continue readingThere are notable differences between the two laws, however, and those differences are worth a discussion. In a past blog, we explored the impact of the GDPR on crisis management and business continuity, so we’re going to do something similar for the CCPA. What does the CCPA mean for incident response and business continuity?
Continue readingThe business continuity and emergency management managers of MIT, NYU, and VCU came together for a panel discussion on the challenges—and solutions—of being the engines behind these vital programs.
Continue readingRisks today are increasingly interconnected, and the future forecasts a tighter bond will form between them. And thanks to the modern world’s web of risks, businesses and organizations can never be sure which dominoes will fall when an incident kicks off. Preparation, through business continuity planning, is essential for any entity hoping to have a lasting impact.
Continue readingAnyone with the will and skill could crack the bug, which spelled serious danger for MuleSoft’s users and those users’ customers. MuleSoft needed to patch the bug immediately. And they did, all while making their customers aware of an issue that could’ve flown under the radar.
Continue readingAs the IT market is replete with contenders, it’s important for companies to stand out from the crowd - getting named by Gartner in the Magic Quadrant is a big boost.
Continue readingIn the past, you may have heard the terms “business continuity” and “disaster recovery” used in conjunction, or even interchangeably, but what do they really mean? You probably won’t be surprised to discover that they have many similar goals when it comes to recovering from an unplanned incident and restoring essential functions, but it is the nuances of their differences that are really crucial to understand.
Continue readingMuch of the strength behind a BCMP solution lies in the institutional knowledge it inherently establishes. There are many platforms out there that can help you build your BCMP components, but it is essential that you find one that also has the capacity to foster institutional knowledge.
Continue readingExercising a BCP is rarely as simple as the online guides suggest. A business continuity manager has to jump through a lot of hoops to get that final, show-ready polish on a BCP. They’re often chasing buy-in from each corner of the organization and bugging business unit leads and department managers to test BCPs and record the outcomes. What can a business continuity manager do to encourage the heads in their organizations to actively participate and do their part in preparing for disruptions?
Continue readingHow much damage can a business system outage cause? As is pretty clear these days, they happen often, and can have serious impact. Take, for example, Visa’s payment network outage. On June 1st, 2018, Visa’s payment system in Europe went down for nearly ten hours, halting many personal and bank transactions. The massive, complex nature of the system made it difficult to pinpoint the root cause of the outage, adding hours of downtime and many degrees of frustration for the company’s customers. After performing their root cause analysis, the company identified a “very rare partial failure” of a switch in one of their data centers as the cause of the outage.
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