Veoci Blog

We can, at times, see a breakdown of our communication pathways. A situation like the COVID-19 pandemic may be the perfect time for your team to find those holes, as extreme stress and conditions of the event will make those gaps clear. Let’s identify some of the gaps, and what you can do to prevent them from developing in future crises.

Staff turnover can often lead to a loss of essential knowledge about the inner workings of a utility, thus affecting the operations of the organization. However, by changing the way they preserve internal talent and by bolstering communication, utilities can limit the loss of institutional knowledge.

API-driven data exchanges and communications are a significant advantage for EOC managers and stakeholders responding to events. Because of the importance of information during an emergency, the single system environment APIs can create is something all emergency managers should implement in their EOCs.

UT Dallas came together with Texas Woman’s University over their shared use of Veoci, our leading emergency management software platform. The two groups collaborated over their processes and UT Dallas was eventually able to come to the aid of TWU during multiple emergency situations.

Oddly, this is where the issue we brought up earlier originates from. A significant portion of the workforce is aging, and their impending departures, coupled with their decades of experience in one role at an organization, create a new risk: the loss of institutional knowledge.

A strong social services program can make a big difference in a community. It’s why some of New Haven’s own residents run the city’s Youth Stat program, a school-based intervention program seeking to reduce justice involvement and improve health and wellness outcomes in students from elementary and postsecondary education.

Those who did receive notifications via text weren’t given the total picture, however. The text notification was incomplete.

Just about everything we do begins with a conversation. And when doing those things, there are more conversations every step of the way. When we began working on collaboration and work processes 15 years ago, given the limitations of technology at the time, we did not have a well-developed conversation system.

At this time ten years ago, the United States was hit with one of the worst natural disasters in its history. In a previous blog, we posted a graph that showed Katrina to be in a league of its own among Hurricane damage.

Mass Notification Systems are now an accepted and integral part of many institution and organization emergency response plans. In response to demand, over 100 companies now offer mass notification systems, accompanied by the expected drop in pricing, with some even offering rates below 1 cent per message.

While flipping through National Geographic Magazine’s photography issue (October 2013), I came across a Norwegian landscape with a lake in the foreground, distant hills, a gray, cloudy sky, and—surprise!—a lone reindeer, galloping along the road.