Communication & Collaboration Closing Communications Gaps in Emergency Response April 9, 2020 by Addison Shaw We can, at times, see a breakdown of our communication pathways. A situation like the COVID-19 pandemic may be the perfect time for your team to find those holes, as extreme stress and conditions of the event will make those gaps clear. Let's identify some of the gaps, and what you can do to prevent them from developing in future crises. Read more »
Communication & Collaboration Utilities Preserving Institutional Knowledge in the Utilities Sector March 3, 2020 by Veoci Staff Team Contribution Staff turnover can often lead to a loss of essential knowledge about the inner workings of a utility, thus affecting the operations of the organization. However, by changing the way they preserve internal talent and by bolstering communication, utilities can limit the loss of institutional knowledge. Read more »
Communication & Collaboration APIs and Integrations: Connecting Your EOC’s Tech Ecosystem February 13, 2020 by Addison Shaw API-driven data exchanges and communications are a significant advantage for EOC managers and stakeholders responding to events. Because of the importance of information during an emergency, the single system environment APIs can create is something all emergency managers should implement in their EOCs. Read more »
Communication & Collaboration Universities in Texas Aligning for Emergency Management Through TVUG October 24, 2019 by Veoci Staff Team Contribution UT Dallas came together with Texas Woman's University over their shared use of Veoci, our leading emergency management software platform. The two groups collaborated over their processes and UT Dallas was eventually able to come to the aid of TWU during multiple emergency situations. Read more »
Communication & Collaboration Utilities Limiting the Loss of Institutional Knowledge October 17, 2019 by Addison Shaw Oddly, this is where the issue we brought up earlier originates from. A significant portion of the workforce is aging, and their impending departures, coupled with their decades of experience in one role at an organization, create a new risk: the loss of institutional knowledge. Read more »
Communication & Collaboration Strengthening Communities: The City of New Haven’s Youth Stat Program December 13, 2018 by Addison Shaw A strong social services program can make a big difference in a community. It's why some of New Haven's own residents run the city's Youth Stat program, a school-based intervention program seeking to reduce justice involvement and improve health and wellness outcomes in students from elementary and postsecondary education. Read more »
Communication & Collaboration The Merrimack Valley Natural Gas Fires: A Lesson for Mass Notification October 26, 2018 by Addison Shaw Those who did receive notifications via text weren't given the total picture, however. The text notification was incomplete. Read more »
Communication & Collaboration Modern Messaging: Critical both Socially and Professionally March 15, 2016 by Julie Reynolds Just about everything we do begins with a conversation. And when doing those things, there are more conversations every step of the way. When we began working on collaboration and work processes 15 years ago, given the limitations of technology at the time, we did not have a well-developed conversation system. Read more »
Communication & Collaboration Katrina Response: A Failure to Communicate September 2, 2015 by Julie Reynolds At this time ten years ago, the United States was hit with one of the worst natural disasters in its history. In a previous blog, we posted a graph that showed Katrina to be in a league of its own among Hurricane damage. Read more »
Communication & Collaboration Beyond Mass Notification July 17, 2014 by Veoci Staff Team Contribution Mass Notification Systems are now an accepted and integral part of many institution and organization emergency response plans. In response to demand, over 100 companies now offer mass notification systems, accompanied by the expected drop in pricing, with some even offering rates below 1 cent per message. Read more »
