Recognized as a Leader on Gartner Magic Quadrant for BCMP Solutions, Worldwide

Is Your Hospital Ready for Hurricane Season?

Jul 21, 2015

Back to Veoci BlogIs Your Hospital Ready for Hurricane Season?

While is it that time of the year again, the good news for 2015 is that the National Hurricane center predicts a below-average hurricane season with zero to two Category Three hurricanes. Be that as it may, it takes just one to upend thousands of lives. The Yale New Haven Health System – Center for Emergency Preparedness and Disaster Response (YNHHS-CEPDR) has worked  with Veoci to develop a new and digitized way in which hospitals can prepare for the hurricanes with drills, and when a hurricane does happen, respond in an organized and efficient process. On Tuesday, July 14, 2015, the teams presented "Developing Disaster Playbooks for Hurricanes". Previously, the partners demonstrated their playbook on the Veoci system for managing the hospitals response to a suspected Ebola outbreak. 

What is the Hurricane Playbook?

The hurricane response, while it shares the same general framework as for the Ebola response, has some key differences that account for the unique aspects of hurricanes. For example, unlike a no-notice incident like an Ebola outbreak, a hurricane is a “notice event” - since we can predict a hurricane’s development and impact, its response playbook is organized by time intervals according to the arrival of the approaching storm (120-96 hours, 96-72 hours, 72-48 hours, etc.). Each time interval contains a specific Hurricane "Synchronization Matrix" - a checklist of all necessary tasks for preparation organized into sections such as “Storm Information Requirements”, “Critical Information Requirements”, “Hospital Command Center”, “Facilities/Logistics”, and others. These checklists are based on years of experience at YNHHS-CEPDR in their role as a regional and local response organization.

Veoci and the Hurricane Playbook

Veoci Implementation 

 YNHHS-CEPDR chose to use Veoci’s Plans & Templates feature to set up the Hurricane Playbook for their client hospitals. The "Synch Matrices" and the organizational sections map easily into the Veoci structure with rooms and plans. The time flow is also built in and requires no programming. Each section has its own set of documents to be shared, processes to be initiated, notifications to be sent, tasks to be launched and assigned, and checklists to be completed. Finally, the hurricanes, landfall and timing sets up all actions at preplanned time offsets that begin five days or earlier if needed. The unique dashboards display progress on scheduled activities as the hurricane approaches. Empowering the Hospital Emergency Operations Center has been the goal of both the Yale CEPDR organization and the Veoci product. Emergencies tend to drive chaos and only the heroics from the dedicated staff at the hospitals in the hurricane zone saves communities from catastrophes. Utilizing the technology of the Internet and of mobile devices, we are making strides for hospitals to help manage natural disasters with more process and less chaos. Hurricane season approaches quickly every year and drills are the best way to test your teams preparedness and ensure that your hospital is fearlessly ready. Are you planning to complete your tabletop drill before the end of July?

Subscribe to the Veoci Blog

Receive all the latest emergency, crisis, and continuity management news, tips, and advice

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Related Posts

Practitioners' Profiles: The Firemen of Veoci

John Duddy and Rich Smith are subject matter experts in emergency management and response. They’re not just Veoci team members, but first responders who gear up and run towards a crisis while everyone else heads in the opposite direction. They are firemen: brave individuals who frequently put their lives on the line to protect the personal safety of complete strangers.

Continue reading
Questions to Ask about the PG&E Public Safety Power Shutoff

Pacific Gas & Electric (PG&E), the California-based utility that provides service to almost two-thirds of the state, initiated a public safety power shutoff (PSPS) on October 9th to around 500,000-800,000 of its customers. Most of those customers reside in the northern part of the state in counties surrounding San Francisco and Sacramento. A lesser portion also resides around Los Angeles.

Continue reading
Practitioner’s Profile: Mark Demski's 30+ Years of Public Safety

Here's an account of Mark’s career, the lessons he’s learned, and how he envisions the future of emergency management and response.

Continue reading

Connect with us on Social Media

Join us on our journey to improve emergency, operations, and continuity management!

Veoci Facebook PageVeoci Twitter AccountVeoci Linkedin Company Page

Face crisis and continuity challenges with expert solutions designed for you and your teams.

Learn how Veoci puts you in control