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Towns take in a lot of data from 311 phone lines. All of that data is hard to handle in Excel, but many towns still do regardless. The town of Trumbull wanted to fix that for themselves. The town converted the call intake process using Veoci, and created a complete system that kicks off work orders based on calls. Download this case study to see the solution the Toen of Trumbull, CT, used to revamp their 311 and work order management.Download now