Customer Service Public Portal
Passengers and the public need a way to reach out and have their voices heard. Using Veoci, airports can extend that line, and direct visitors to the right channels.
- A Dashboard serves as a home for all relevant links, from safety reporting to basic feedback
- Drag-and-drop configurability makes maintaining a public portal less time-consuming
- Escalations ensure public feedback reaches the right desks and is addressed
- Submission through this portal can automatically initiate operations and procedures, like risk assessments
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