Digital City: Municipal Call and Email Tracker

Make sure your citizens are heard. Citizens send high volumes of requests into their towns’ offices, a rush that lets some inquires get lost. Digitizing the process patches those holes and keeps your town’s offices aware of each request, builds in departmental routing, and captures all relevant information throughout the process. A number of CT cities already use this solution, fielding upwards of 150 per week to resolve the concerns each of citizen.

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An aerial shot of HNL, Daniel K Inouye International Airport in Honolulu on Oahu Island, Hawaii.

“One of the great things I enjoyed about working with Veoci is when there was a capability that we were not sure that it could do, much more quickly than expected, the engineers made it happen. It's very real time and very supportive.”

Senior Director of Corporate Security and Resiliency

“Veoci provides us with a solution to manage and track critical information during emergency and non-emergency situations. The system provides information tracking, mapping and notifications in real time. The customer service and support have been excellent.”

Assistant Chief / Deputy Fire Marshal

“Having this has been incredible. It's done more than I imagined we'd be able to do. We keep finding ways to make it better and keep progressing forward."

Director of Emergency Management and Business Continuity Planning

“Once a change is mentioned they go right to it and update. They not only understand how the system works, they also understand higher education and emergency management.”

Director of Emergency Management

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