Olivia is the Customer Success Director at Veoci. Prior to joining the team, Olivia was the Emergency Management Coordinator at Louisiana State University, where she built the emergency management program from the ground up. She also worked as the Louisiana Administrative Designated Regional Coordinator for the Louisiana Department of Health. During her time in that role, she created the state’s first family reunification plan. Olivia also earned her Master’s Degree in Emergency Management from Tulane University.

As Veoci’s Customer Success Director, Olivia works with Veoci’s Customer Success Managers to ensure each customer’s needs are heard and met. She also works to see each customer has the same success she had as a Veoci customer at LSU.