Pandemic The Virtual Emergency Operations Center (EOC): Long Term Pandemic Management April 21, 2020 by Veoci Staff Team Contribution Veoci's latest webinar focuses on Virtual Emergency Operations Centers (EOCs) and how they can be used for long term crisis management. A team of Veoci practitioners spoke about their experiences in the field of emergency management and working with physical and virtual EOCs. Read more »
Pandemic Bringing Efficiency to Resource Request Management April 21, 2020 by Veoci Staff Team Contribution During this time, when there is an unprecedented demand for COVID-19 resources, providers need a quick and reliable way to request supplies or additional staff, track the progress of those requests, and get confirmation that their orders have been received. At the same time, suppliers want to know that their products are en route and eventually received by the requestor. Read more »
Pandemic Digitally Tracking Calls and Pandemic Data April 20, 2020 by Veoci Staff Team Contribution One public health organization in Connecticut was getting a very high volume of phone calls from the public. People were reporting cases of COVID-19, asking about symptoms, and making general inquiries about the virus and staying safe. This public health department quickly realized that they needed a way to manage all of the calls that were coming in and to log inquiries that would serve as data down the road. They asked Veoci to help put together a solution to help them manage it all. Read more »
Pandemic Utilities Achieving a Cross-Industry Emergency Response to COVID-19 April 14, 2020 by Veoci Staff Team Contribution Emergency management plans no longer exist solely within a single municipality or organization. Now, every emergency management response from organizations across the country must take into account the entire general public. It's not enough to have individual plans and responses, we must all work as a unit to fight COVID-19. Read more »
Pandemic Tracking Plasma Donations for COVID-19 Treatment with Veoci April 8, 2020 by Veoci Staff Team Contribution Without a COVID-19 vaccine, it is crucial that doctors and scientists use all the tools at their disposal to try to treat this virus. The antibodies found in plasma donations from recovered COVID-19 patients could be a very valuable resource in ending this pandemic. Therefore, it is crucial to have a tool that can organize the process of collecting and managing blood plasma. Read more »
Pandemic Leveraging 2-way SMS Notifications During a Crisis April 2, 2020 by Veoci Staff Team Contribution Communicating with remote employees is a key part of sustaining this continuity. This is where 2-Way SMS Notifications come in. This technology not only allows your organization to spread your message in the most efficient way possible, but also hear back from employees during the response, helping you to collect crucial information that will inform your efforts. Read more »
Pandemic COVID-19 and First Responder Stressors March 26, 2020 by Veoci Staff Team Contribution It seems that the people who have been most affected by this pandemic, besides those who have unfortunately contracted COVID-19, are those who are still reporting to work everyday. We should all recognize the sacrifice they're making on a daily basis, and help them find ways to combat the stress of performing their jobs during this pandemic. Read more »
Pandemic Veoci’s Internal COVID-19 Response: Preparedness and Planning Key to Success March 17, 2020 by Veoci Staff Team Contribution What is your organization doing to keep operating as normally as possible? As part of our normal operations, Veoci implemented our own internal business continuity management program based on practitioner expertise and industry best practices. The Veoci Team's COVID-19 response was launched as the result of a BCP activation, and we continue to use the tools and features it created to keep things running as smoothly as possible. We practice preparedness as much as we preach it. Read more »
Communication & Collaboration Utilities Preserving Institutional Knowledge in the Utilities Sector March 3, 2020 by Veoci Staff Team Contribution Staff turnover can often lead to a loss of essential knowledge about the inner workings of a utility, thus affecting the operations of the organization. However, by changing the way they preserve internal talent and by bolstering communication, utilities can limit the loss of institutional knowledge. Read more »
Emergency Management Mardi Gras Emergency Management: Maintaining Safety Amidst Celebration February 25, 2020 by Veoci Staff Team Contribution Roughly 1.4 million people gather in the streets of New Orleans every year to partake in the Mardi Gras festivities. And while it's a culturally rich event, the nature of the celebration makes it easy to see how things could go wrong. The emergency management department and first responders in New Orleans have to be well prepared for Carnival season. Read more »
