Work Order Management
Not only do EOCs need a streamlined work order process, but a simple way of getting generated data out for reporting. Veoci helps push each order along by alerting personnel appropriately, while automatically sending related data to other personnel and reporting pathways.
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Reveal new insights with streamlined work order workflows
Automatically track lifetime costs for each work orders, and find trends through digestible charts, graphs, and other reporting pathways.
Digestible reports breakdown the process and give leadership a sightline into the always-moving operation.
Create pre-filled records for locations, assets, and common issues to autofill details like location, and work category when submitting a work order.
No downtime between seeing an issue and creating a work order. The Veoci mobile app puts full reporting capabilities into the pockets of personnel.
GIS Mapping: A different perspective
A bird’s eye view of all work orders reveals new trends and provides a better work order statuses across the operation.
A custom map view tailored to you
Customize your map with icons and colors based on work types, status, or other criteria specific to your organization.
A fully interactive map
Click into icons to see the data of associated work orders — a complete view directly from the map.
All data available from the map
Define areas and assets on the map, and drill down into each to get a historical view of all associated work orders.
Multi-channel notifications keep your team aware of work orders
Ensure the right personnel see work orders. No need to send emails or log in to see new work orders or updates.
Instant alerts
Have SMS, email, and/or phone alerts sent to personnel once someone submits a work order.
SMS, email, and phone channels
No limits on how the message gets out. Choose SMS, email, and/or phone calls as ways of drawing eyes to new work orders and updates.
Timed-intervals keep all work orders top-of-mind
Send reminders to personnel after a few days or weeks about open work orders, helping each request find a resolution.
Seamless integrations break down data siloes
Important data needs to cross borders. Integrations in this solution help introduce work order data to essential operations to parties in other corners.
- Any work order and its data can automatically work into any required FEMA reporting or submission.
- Integrations bring in important data or populate to other platforms, eliminating duplicate work and promoting data consistency.
- Make work order data available through Dashboards that auto-update as personnel open, work on, and close work orders.
Solutions for All EOC Operations
There’s a lot emergency managers and EOCs do. Veoci ensures you’re ready for all possibilities.