Digital City: Guilford, CT

The Guilford Fire Department has been using Veoci for over 10 years, starting with emergency management and then expanding across the city. Assistant Chief Mike Shove digitized a number of operations processes within the department, from vehicle and equipment inspections to call intake and response coordination. 2020’s Tropical Storm Isaias tested their solutions, and Veoci helped the department capture and take in storm damage information from across the city and streamline the FEMA reimbursement process to the tune of $57,000 for the city. The value was immediately there, and other city departments joined to experience the benefits his department had. Watch Assistant Chief shove’s presentation for a more detailed look into his town’s and department’s solutions.

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“One of the great things I enjoyed about working with Veoci is when there was a capability that we were not sure that it could do, much more quickly than expected, the engineers made it happen. It's very real time and very supportive.”

Senior Director of Corporate Security and Resiliency

“Veoci provides us with a solution to manage and track critical information during emergency and non-emergency situations. The system provides information tracking, mapping and notifications in real time. The customer service and support have been excellent.”

Assistant Chief / Deputy Fire Marshal

“Having this has been incredible. It's done more than I imagined we'd be able to do. We keep finding ways to make it better and keep progressing forward."

Director of Emergency Management and Business Continuity Planning

“Once a change is mentioned they go right to it and update. They not only understand how the system works, they also understand higher education and emergency management.”

Director of Emergency Management

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