Municipal Call & Email Tracker

All towns want to keep any ear to their residents requests, but the tracking the volume of calls and emails from the public can quickly become cumbersome. Turn this critical operations digital to ensure citizens’ voices are heard and management of requests is streamlined.

Request A Demo

Email(Required)

Phone(Required)

First Name(Required)

Last Name(Required)

Company(Required)

Industry(Required)

Country(Required)

State / Province / Region(Required)

State(Required)

Province / Territory(Required)

CAPTCHA

By submitting this form, you are agreeing to Veoci's Privacy Policy and Terms of Service.

Phone

This field is for validation purposes and should be left unchanged.

Stay on top of your citizens' requests

Small cities handle over 150 calls and emails a week. Digitize the process to save your office's and time keep citizens heard.

Simplified Management

Automatically escalate issues to specific stakeholders or departments and document all actions and communications for each inquiry.

Centralized Data

All request data in one always-accessible digital location, with automatic paper trails and transcipts.

Program Administration

See every request and status in one view, preventing inquiries from being forgotten.

Quick Training

Train other stakeholders on Veoci in as little as an hour. Delegate and save time.

“One of the great things I enjoyed about working with Veoci is when there was a capability that we were not sure that it could do, much more quickly than expected, the engineers made it happen. It's very real time and very supportive.”

Senior Director of Corporate Security and Resiliency

“Veoci provides us with a solution to manage and track critical information during emergency and non-emergency situations. The system provides information tracking, mapping and notifications in real time. The customer service and support have been excellent.”

Assistant Chief / Deputy Fire Marshal

“Having this has been incredible. It's done more than I imagined we'd be able to do. We keep finding ways to make it better and keep progressing forward."

Director of Emergency Management and Business Continuity Planning

“Once a change is mentioned they go right to it and update. They not only understand how the system works, they also understand higher education and emergency management.”

Director of Emergency Management

What Our Customers Are Saying

Municipal Case Studies

Answering Your Citizens’ Requests: Don’t Let Them Fall Through the Cracks

Learn More

A woman talks on the phone with a client.

Connect with Citizens: Municipal Call & Email Tracker

Learn More

Knowledge Center

View All >

Emergency Management

February 27, 2023

Generator Safety Tips for Homeowners and Businesses

Operations Management

September 15, 2022

The Safety Management System (SMS) of Tomorrow

Business Continuity

March 9, 2023

Weather Disruptions: Business Continuity vs Operational Resilience

White Paper

September 1, 2022

How Veoci Builds Business Continuity

Having business continuity infrastructure is critical for organizations in today’s market. But how can those organizations start building that infrastructure? They have to implement the right tools. Read our white paper to see how digital platforms like Veoci streamline business continuity, make plan maintenance and upkeep simple, and promotes program participation across organizations.

Download